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RedFarm in Manhattan keeps fine details on customer habits


"We will write if the person is kosher or can't eat shellfish. And we take note of the people who sat for six and a half hours last time, so next time we are sure to give them an uncomfortable seat."

— Ed Schoenfeld, owner of the contemporary Chinese restaurant RedFarm in Manhattan, quoted in a New York Times article about how restaurants are using computer systems and online services to keep increasingly detailed files on customer habits and preferences.

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